SHIPPING POLICY

At Palm Tree, we are dedicated to providing you with a seamless and reliable delivery experience. We have partnered with top courier services across India to ensure that your order reaches you safely and on time. Your satisfaction is our top priority, and we’re always here to support you at every step of the process.

If you have any questions, feel free to contact us at info@palmtreeshopping.com.

Delivery Timeframes

Domestic Shipping (within India):

Orders are processed within 1–2 working days.
Delivery typically takes 2–8 days, depending on your location.

International Shipping:

We currently do not offer international shipping.
Our services are only available for deliveries within India.

Tracking Your Order

You can track your order status through your account dashboard. We also send order updates via email and SMS. For specific inquiries, please contact us at shoponline@palmtreeshopping.com.

Delivery Charges

Delivery charges are calculated based on the weight and volume of your order. Final shipping costs will be displayed at checkout before payment.

Delivery Process

Once your order is confirmed and processed, our trusted courier partners will deliver it right to your doorstep. We take extra care in packaging to ensure that your products reach you in excellent condition.

Delays & Exceptions

While we make every effort to ensure timely deliveries, it is important to clarify that we cannot be held responsible for any delays that may occur due to the courier company's operations or unforeseen circumstances.

Although we work with reliable delivery partners, certain events may occasionally cause delays, including:

Weather disruptions
Natural calamities
Public holidays
Operational challenges of courier partners

In such situations, we will keep you informed and will work closely with our courier partners to expedite your shipment. If your delivery is delayed, please contact us — we are here to help.